Terms & Conditions

Last updated: July 31, 2026


1. Introduction

These Terms and Conditions (“Terms”) govern your access to and use of finandbone.ae (the “Website”).

The Website is operated by Fin and Bone Fish and Meat Trading L.L.C, trading as Fin & Bone (“Fin & Bone”, “we”, “us”, or “our”).

By accessing or using the Website, you agree to these Terms. If you do not agree to them, please discontinue your use of the Website.

 

2. Company Information

Legal name: Fin and Bone Fish and Meat Trading L.L.C
Address: Seventh Heaven, Wadi Al Safa, Al Barari, Dubai, United Arab Emirates
Email: info@finandbone.ae
Telephone: +971 4 881 0015

 

3. Purpose of the Website

The Website provides general information about Fin & Bone, including information about our business, products, services, locations, events, masterclasses, news, and other editorial content.

Information presented on the Website is provided for general informational purposes. Product ranges, availability, descriptions, opening hours, events, services, and other information may be changed or updated from time to time.

Displaying a product or service on the Website does not guarantee that it is currently available.

4. Online Ordering

Online ordering is available through order.finandbone.ae (the “Order Site”).

Orders placed through the Order Site are governed by the separate terms, policies, and conditions presented there. These may include provisions relating to:

  • Product availability and pricing
  • Payments and order acceptance
  • Product weights and substitutions
  • Delivery and collection
  • Cancellations
  • Returns and refunds
  • Promotions and discount codes

You should review the applicable terms and policies on the Order Site before placing an order.

These Website Terms do not govern individual purchases made through the Order Site. If there is any inconsistency between these Terms and the terms presented on the Order Site concerning an order or purchase, the terms presented on the Order Site will apply to that transaction.

5. Acceptable Use

You may use the Website only for lawful purposes.

You must not:

  • Use the Website in a way that violates any applicable law or regulation
  • Attempt to gain unauthorised access to the Website, its servers, or any connected systems
  • Interfere with the proper operation or security of the Website
  • Introduce viruses, malicious code, or other harmful material
  • Use automated systems to extract, copy, or collect Website content without our prior written permission
  • Impersonate another person or misrepresent your identity or affiliation
  • Use the Website in a manner that may damage Fin & Bone’s reputation, rights, or legitimate interests

We may restrict or suspend access to the Website where reasonably necessary to protect the Website, our business, or other users.

6. Intellectual Property

Unless otherwise stated, the Website and its content—including its text, photographs, graphics, branding, logos, videos, designs, page layouts, and other materials—are owned by or licensed to Fin & Bone and are protected by applicable intellectual property laws.

You may view and use the Website for your personal, non-commercial use.

You may not reproduce, republish, modify, distribute, sell, license, publicly display, or commercially exploit any Website content without our prior written permission, except where permitted by law.

Nothing in these Terms grants you ownership of or any licence to use Fin & Bone’s names, trademarks, logos, or branding.

7. Website Content

We take reasonable care when preparing and maintaining Website content. However, we do not guarantee that all content will always be complete, current, accurate, or free from errors.

Blog posts, recipes, articles, product information, cooking suggestions, storage guidance, and other editorial materials are provided as general information only. Users remain responsible for following appropriate food-safety practices and considering their own allergies, dietary requirements, health circumstances, and professional advice where appropriate.

We may add, remove, or update Website content without prior notice.

8. External Links

The Website may contain links to other websites, platforms, or online services.

Links are provided for convenience and information. Unless expressly stated otherwise, we do not control or endorse external websites and are not responsible for their availability, content, security, terms, or privacy practices.

When you visit another website or service, the terms and policies of that website or service will apply.

9. Privacy

Our collection and use of personal information through the Website are described in our Privacy Policy, available on the Website.

If you access the Order Site or another linked service, additional privacy notices or policies displayed on that service may also apply.

10. Website Availability

We aim to keep the Website available and functioning properly, but we do not guarantee uninterrupted or error-free access.

We may suspend, restrict, withdraw, or modify any part of the Website for maintenance, security, operational, or other business reasons. Where reasonably practicable, we may provide notice of significant interruptions, but we are not obliged to do so.

11. Limitation of Liability

To the fullest extent permitted by applicable law, Fin & Bone will not be liable for indirect, incidental, special, or consequential loss arising from your access to, use of, or inability to use the Website.

We are not responsible for loss or damage caused by:

  • Reliance on general information published on the Website
  • Temporary Website unavailability
  • Unauthorised access or malicious activity beyond our reasonable control
  • External websites or services accessed through links on the Website

Nothing in these Terms excludes or limits any liability that cannot lawfully be excluded or limited under applicable law.

Terms governing liability in connection with a purchase or order are addressed separately on the Order Site.

12. Changes to These Terms

We may update these Terms from time to time to reflect changes to the Website, our business, or applicable requirements.

The revised Terms will be published on this page with an updated “Last updated” date. Your continued use of the Website following an update constitutes acceptance of the revised Terms.

13. Severability

If any provision of these Terms is found to be unlawful, invalid, or unenforceable, that provision will be treated as modified to the minimum extent necessary or, where modification is not possible, removed.

The remaining provisions will continue in effect.

14. Governing Law and Jurisdiction

These Terms are governed by the applicable federal laws of the United Arab Emirates and the laws applicable in the Emirate of Dubai.

Subject to any rights or remedies that cannot lawfully be excluded, disputes relating to these Terms or the Website will be subject to the jurisdiction of the courts of Dubai, United Arab Emirates.

15. Contact Us

If you have questions about these Terms, please contact:

Fin and Bone Fish and Meat Trading L.L.C
Seventh Heaven, Wadi Al Safa
Al Barari, Dubai
United Arab Emirates

Email: info@finandbone.ae
Telephone: +971 4 881 0015